Phone Services

A reliable communications system is critical to any organization. The need can vary from automated dialing for nonprofit fundraising, connecting teachers and administrators within a school, M&E surveys using Interactive voice response (IVR) or short message service (SMS) in global development, governments efficiently communicating with citizens, to teleconferencing or office relations. OpenWise, has partnered with Digium to provide PBX solutions using the open-source Asterisk software.

Cloud Phone Systems 

We provide clients with guidance and integration services for an Asterisk-based cloud phone system. Organizations of any size can take advantage of powerful Unified Communication (UC) with a full suite of features, including:

  • E-mail Integration
  • Instant messaging
  • Conferencing
  • Mobility
  • Call Recording
  • Interactive voice response (IVR)

Your organization can enjoy the budget flexibility of a cloud-based solution without compromising on your team’s features.

On-Premise Phone Systems  

OpenWise can help develop and deploy a fully integrated on-premise Unified Communication system for your organization or program. We create VoIP Phone Systems to fit the needs of your organization, whether you have 5 phone users or 1000. This system includes such features as:

  • Interactive voice response (IVR)
  • Short Message Service (SMS)
  • Concurrent Calls
  • Concurrent Call Recordings
  • Conference Calling
  • Multiple extensions per phone

Open Standards & Open Source 

All of our work is done using open standards and open source. This is to ensure our customers have all the benefits that open source software provides including constant software improvements, greater security, control/full data ownership, greater interoperability, and lower total cost of ownership. Find out more.